At Swapbasketinc LLC, we want every customer to be completely satisfied with their purchase. Please review our refund and return policy below for details on how we handle returns and exchanges.

Overview

Our refund and returns policy lasts 30 days from the date of delivery. To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging. Certain items such as perishable goods, intimate or sanitary products, hazardous materials, or flammable liquids and gases cannot be returned.

Non-Returnable Items

• Gift cards
• Downloadable software or digital products
• Some health and personal care items

Partial Refunds

Partial refunds may be granted for items that are not in their original condition, are damaged, missing parts, or returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a few business days.

Exchanges

We only replace items if they are defective or damaged. To request an exchange, please contact us at info@swapbasketinc.com and send your item to the address below.

Shipping Returns

Send all returns to:

Swapbasketinc LLC
7901 4th St N #30161
St. Petersburg, FL 33702, USA

Return shipping costs are the responsibility of the customer. For valuable items, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Need Help?

If you have any questions about our refund and return policy, please contact us at info@swapbasketinc.com.

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